Apostamos a las integraciones con otras empresas de la industria de la seguridad.
Siguiendo el camino de la innovación realizamos una nueva integración con Wildix para que ahora las llamadas que realice el operario desde esa plataforma digital lo pueda gestionar de forma integral desde SoftGuard. La integración incluye la activación de un CHAT para establecer en cualquier momento comunicación de parte del cliente con la central de monitoreo. Wildix es compatible con el Módulo SG LOGGER de SoftGuard para la grabación de las llamadas telefónicas realizadas. Las llamadas realizadas desde Wildix quedan grabadas en el módulo SG LOGGER y se registra la prueba real de lo hablado en la gestión cotidiana del área de monitoreo.
Para más información escribinos a ventas@softguard.com
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